The workplace is a minefield when it comes to communication, and your confidence is going to take a few knocks if you spend all your time wondering if you are getting the message across without looking like a fool.
Rather than wasting time always second-guessing yourself, you could, instead, find the flaws and fix them with this helpful guide.
Great communication in the workplace is the secret recipe for success because it builds confidence and, as a result, trust. But the best way, in fact, the only way, to make sure that you and your team achieve communication greatness, is by dedicating time and attention to it.
In the interest of providing a few speedy solutions to your problems, the place to start is by pointing out exactly where you are making communication mistakes in the workplace.
So let’s go!
Did you just assume?
A slip of the tongue, a frustrated gesture, some bad wording in an email. It’s not always what it seems to be. People can unintentionally say things that sound terrible, and many times not only be completely innocent but also unaware. If this happens, and you are on the receiving end, for the love of good things, save the drama! We’re all adults in business. Speak up and ask what they mean. Don’t fall into the assumptions trap!
The email escape route
Modern business thrives on email communication, but it is a poor substitute for face time. Email gives us plenty of excuses. For instance, you could assume that someone received your message or perhaps you are guilty of jumping the gun and copying someone’s superior into an email when you are venting. Email is fantastic when used properly, but don’t base all of your communication on it.
Meetings have a bad reputation for being complete time wasters. Take a look at your colleagues the next time you’re in a meeting. How many are paying absolutely no attention because the meeting is actually boring and pointless? If you are looking to update the team, send everyone an email. Meetings are for big decision making and for improving relationships with staff and clients. They simply don’t work when treated as a social networking platform. Should there be meetings just to update staff or to find out what they are working on, you might be looking at a micro-management issue!
Are you even listening?
It’s been proven time and again that most people only listen to enough of a conversation so that they have something to form a reply upon. Which basically means they aren’t listening at all! Don’t listen to answer; listen to understand.
PowerPoint Presentations and statistical spreadsheets are so 2002. They are boring and these days, no one is enticed by such displays. Instead, turn your presentation into storytelling, and you’ll notice people are not only genuinely interested, but your presentation will be memorable!
It’s 2018 and if you are still relying on outdated methods and styles of communication in the workplace, now is the time for a change. Once you change the way you communicate, your team will be back on track and headed towards success!